Friendly Bank Coursework Example | Topics and Well Written Essays - 1500 words

Friendly Bank - Coursework Example The case scenario involving the Friendly Bank gives a situation whereby the task force at the bank is organised in teams. The teams are made up of 14 team members with a team leader and an assistant team leader. The bank came into existence as an online arm of Parkers PLC that had undergone poor management that almost made it go bankrupt. Packers PLC had a kind of non-aggressive kind of organisational culture among its workers. This was expressed, by the way, its workers worked with a lot of reluctance without bothering anything. Several problems set in when most of the former workers at Parkers PLC are again employed at Friendly Bank as the Long Stays to head the customer advisor teams. The problems that set in include the different groups working at the bank not working well together, teams also not working as teams, members of teams have no common motivational factors and wants, a lot of tension between individuals and groups leading to absenteeism, poor performance and informal p ower games, and lack of proper leadership decision making. This paper it, therefore, aimed at providing an analysis of the case and at the same time addressing the problems faced by the bank by providing possible solutions that the management can apply. Friendly Bank is adversely affected by organisation design/culture problem. To begin with, most of the employees who were previous employees at the branches of Parkers PLC that were closed down, were eventually transferred to Friendly Bank. Such employees, like Sheila, display a particular culture that has been implanted in them since they were workers at Parkers PLC. This is quite evident as the so-called "Long stays" are depicted to have a particular character of not being bothered about meeting the weekly Sales Against Targets. Sheila, for instance, says, she feels the team members are doing enough given that they are always